Many of you have called me and asked if you can still ask me questions or come to my office with your issues, Please do so.
I am still avaliable as usual to answer all your questions in the lab or in the office so come by any time you have a need.
The idea of the help desk is to help litho team to get some free time to do improvement on the old and forgotten issues that we like to revisit and J and Nahid are trying
to provide some help.
mahnaz
On 3/18/2011 7:13 AM, Nahid Harjee wrote:
Lab members,
I would like to announce a new program called the Litho Help Desk (LHD). The goal of the LHD is to minimize the number of times staff is interrupted with frequently asked questions, thus allowing them to focus on long-term goals for the litho area. During LHD hours, an experienced lab member, identified with a sign, will be in the litho area to answer your questions. These questions and their answers will be compiled, vetted by staff, and posted onto the wiki. Occasionally, the LHD guru will also walk through the litho area to make sure that proper protocols are being followed. The current LHD times and gurus are as follows:
Tuesdays, 1:00-3:00 pm, Nahid Harjee (nharjee)Wednesdays, 8:00-11:00 am, J Provine (jprovine)
You may have already seen J in the lab in his time, as he has piloted the program for the past two weeks.
If you have any questions, please feel free to contact me.
Thanks,
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